Triple your monthly review count on autopilot
Most businesses get 3 reviews a month because they never ask. Grovaly customers average 12 reviews in week 1 — by sending the perfect message at exactly the right moment, every time.
Included on all plans · No credit card · 14-day free trial
Bella's Bistro
45 min after your visit · SMS
Hi Sarah 👋 Thanks for visiting today! Would you mind leaving us a quick Google review?
⭐ Leave a Google Review →
Delivered · 9:41 AM
Review posted!
“Amazing food and service. Best in Austin!”
Sarah M. · Google · Just now
73% of customers open this text and tap the link
More reviews = higher Google Maps ranking
Top 10% of customers jumped avg. 4 positions in 6 weeks
You can’t get reviews from customers you never ask
94% of customers who had a great experience would leave a review — if asked. The problem? Less than 5% of businesses ever ask. Your competitor down the road sent 50 SMS requests today. Did you?
- ✗Happy customers rarely think to leave reviews unprompted
- ✗By the time you remember to ask, the moment has passed
- ✗Manually texting every customer takes hours every week
- ✗Negative reviewers self-motivate — positive ones need a nudge
Without Grovaly
With Grovaly
What happens when you start asking
3–5×
more reviews/month
vs. businesses that never ask
73%
SMS open rate
vs. 34% for email alone
45 min
optimal send time
after visit for highest response
4 platforms
smart routing
Google · Yelp · Facebook · TripAdvisor
3 Channels
3 ways to ask — use one or all three
Mix and match for maximum reach. Most businesses triple their reviews with SMS alone.
SMS Text
73% open rateA short, friendly text sent 45 minutes after a visit. Customers see it while your business is still fresh in their mind — the perfect moment to ask.
- Personalized with customer name and business name
- Sent 15–60 minutes post-visit (you choose the timing)
- Direct Google review link — one tap to leave a review
- Automated follow-up if no response after 48 hours
Bella's Bistro
Text Message
Hi Sarah 👋 Thanks for visiting Bella's Bistro today! We'd love to hear how it went. Would you mind leaving us a quick Google review? It means the world to small businesses like ours! 🙏
gro.link/bellas
Delivered · 45 min after visit
⭐⭐⭐⭐⭐ 5 stars — just posted!
“Amazing food and service. Will be back!”
73% of customers open this text
From: Bella's Bistro <hello@bellasbistro.com>
Subject: How was your visit today, Sarah? 🍽️
Bella's Bistro
Hi Sarah, thank you for dining with us today! We hope you enjoyed your meal. Your feedback helps us serve you better.
Could you spare 60 seconds to share your experience on Google?
Takes less than 60 seconds · No account needed
Unsubscribe · Sent by Grovaly on behalf of Bella's Bistro
A branded email with your logo, a warm thank-you, and a clear button to leave a review. Works alongside SMS for maximum reach — or on its own for businesses with customer email lists.
- Your logo and brand colors — looks like it came from you
- Pre-built subject line A/B variants (Grovaly picks the winner)
- One clear button: 'Leave a Google Review'
- Unsubscribe link included — keeps you compliant
QR Code
No phone number neededPrint and place your QR code anywhere — counter, receipt, table card, or window. Customers scan and land directly on your Google review page. Perfect for walk-in businesses with no contact list.
- Instant download — print-ready high-resolution PDF
- Works on any phone camera (no app needed)
- Track scan count per location in your dashboard
- Perfect for walk-in businesses with no customer contact list
Combine all three for maximum coverage
SMS for known customers · Email for follow-up · QR for walk-ins you’ll never have contact info for
Scan to leave a review
Bella's Bistro
Scan to leave us a Google review
📍
Counter top
🧾
Receipt slip
🃏
Table card
The Automation
The automated sequence that runs while you work
Set it up once. Grovaly fires every step automatically — no manual sending, no forgetting.
Customer visits
A customer completes a visit, purchase, or appointment.
Grovaly waits
Waits 45 minutes (or your chosen window) for the experience to sink in.
Review request sent
The winning SMS or email template fires automatically with the customer's first name and a direct link to Google.
No response? Optional follow-up
If the customer doesn't click within 48 hours, Grovaly sends one polite follow-up. Frequency and timing are fully configurable.
Review lands on Google
Customer leaves their review. It appears on your Google profile within minutes — and starts improving your Maps ranking.
Average Grovaly customer: 3 reviews/month → 12 reviews in week 1
The sequence runs 24/7 — even when you’re with customers, closed, or asleep.
Sent at the perfect moment — every time
Response rate drops 80% if you wait more than 2 hours. Grovaly sends your review request at the exact moment your customer is most likely to respond — while the experience is still fresh.
- Timing rule: 15–90 minutes after visit (you choose)
- Different timing per visit type (dine-in vs. takeaway)
- Automated — fires even when you're busy with other customers
- Pauses automatically on public holidays
15–45 min after visit
45–90 min after visit
2–4 hours after visit
Same evening
Next day
Grovaly default: 45 min · Customize to match your business
No phone number needed — works for every walk-in
Print your Grovaly QR code on a table tent, the bottom of a receipt, or a counter sign. Customers scan, tap to rate, and land directly on your Google review page. Zero friction, zero data needed.
- Instant Google review page — no app, no login required
- Works offline — physical card, no internet on your end
- Track scans and conversions per location in dashboard
- Combine with SMS for known customers + walk-ins covered
- Print-ready PDF generated in seconds from your dashboard
Table Tent
Enjoying your visit?
Scan to leave a Google review
RECEIPT FOOTER
Total: $24.50
Thank you! ↓ Scan to review us
Counter Sign
Love us?
Tell Google!
Scan · Rate · Done
Test two messages — Grovaly automatically sends the winner
Write two versions of your review request. Grovaly splits traffic 50/50, tracks response rates, and automatically switches to the winner after 100 sends. Your response rate improves on its own.
- Test different tones — casual vs. professional
- Test emoji vs. no emoji (results surprise most owners)
- Test timing: 30 min vs. 60 min after visit
- Winner locks in automatically — no manual work
“Hi [Name] 👋 Thanks for stopping in today! Would you mind leaving us a quick Google review? gro.link/[biz]”
“[Name], we loved having you today! A Google review would mean the world to our small team. 60 seconds 🙏 gro.link/[biz]”
✓ Winner — now sending to everyone+6.8% lift in response rate from this A/B test
Pre-built for Your Industry
Works for every local business — set up out of the box
Message templates, timing rules, and trigger events pre-configured for your business type.
Restaurants
+38 reviews in first monthTrigger
30 minutes after the bill closes
Message
"Thanks for dining with us! Tell Google how your meal was — it helps other food lovers find us."
Salons & Spas
+28 reviews in first monthTrigger
1 hour after checkout
Message
"Hope you loved your new look! Quick Google review? It means the world to our small team. 💇"
Dental & Medical
+21 reviews in first monthTrigger
3 hours after appointment
Message
"Thank you for choosing us for your care. Would you share your experience? It helps other patients find trusted care."
Gyms & Fitness
+31 reviews in first monthTrigger
After class check-in
Message
"Great session today! If we're helping you reach your goals, a Google review helps us grow our community. 💪"
The Real Outcome
More reviews → higher Google Maps rank → more customers
This isn’t a vanity metric. Reviews directly control where you appear in local search — and most customers never scroll past position 3.
Before · 14 reviews
After · 61 reviews
#9 → #2
Ricardo went from buried to top 3 in 6 weeks
14 reviews → 61 reviews · 3.9★ → 4.7★ · Google Maps rank jumped 7 positions
Why ranking matters
Reviews aren’t vanity — they’re the algorithm
Google ranks local businesses by count, recency, and response rate. Every new review compounds.
Real Customers
What business owners say
#
Business
After
Ricardo C.
El Rancho Grill · Denver CO
61 reviews · 4.7★ · #2 maps
+47 reviewsTanya W.
Bloom Salon & Spa · Nashville TN
40 reviews · 4.8★
+34 reviewsDanny K.
Peak Performance Gym · Portland OR
33 reviews · 4.6★
+22 via QR“SMS goes out after every table. I don’t do a thing. We jumped from #9 to #2 on Google Maps in six weeks.”
— Ricardo C.
“Set it up in 10 minutes, forgot about it. Three weeks later: 34 new reviews. My clients love being asked.”
— Tanya W.
“QR codes on the water bottles we hand out. 22 new reviews in a week from people who’d never have thought to leave one.”
— Danny K.
FAQ
Common questions
Will my customers feel spammed?
Do I need my customers' phone numbers?
Is this HIPAA compliant for medical practices?
Can I customize what the message says?
Which platform do reviews go to?
Also protecting your rating from bad reviews? The Review Funnel catches unhappy customers before they post.
Review Funnel →Start collecting reviews automatically today
Average customer: 3 reviews/month → 12 reviews in week 1. Set up your first campaign in 5 minutes.
Start Free Trial →